Experience at eye level
From entrepreneur to entrepreneur
•
Karsten Wulf, owner and founder of the zwei.7 Group, took his first steps as an entrepreneur while still in school. In 1989 he founded Microchip GbR a hard and software trading company with repair service for Commodore computers. His greatest success as an entrepreneur started in 1993, when he founded the buw Group in Osnabrück while completing a degree in business management simultaneously.
Equipped with roughly only $ 500 in seed capital but plenty of enthusiasm and passion, he built one of the largest customer care and BPO providers in Europe. In 2016 the buw Group reported revenues of € 161 million and 6,000 employees in Germany, Romania and Hungary.
Karsten Wulf´s achievements are honored with various awards such as Entrepreneur of the Year, TOP Job Employer and second fastest growing company in Europe.
From business owner to business owner
•
It makes a difference whether one makes decisions as a salaried manager or as a business owner. The implications for one’s own life work are quite another story. Responsible handling of a company with respect for what was built up within one’s own family cannot be learned, only experienced. We support you with many years of business experience in important areas:
Increase of
the share of exports
from 0 to 55% within
three years
Increase in
customer satisfaction
(net promoter score)
by 72% in 12 months
Profitable
growth from two to
more than 6,000
employees over the
course of 23 years
Increase of
service centre
efficiency by 30%
Prize for the
Second fastest-
growing company
in Europe
13 DAX companies
gained as customers
within three years
Reduction in
personnel turnover
by 42% within
24 months
Increase of
operating margins
from 3 to 14%
within two years
Organisation
and management
of a joint venture
with a bank in the
service sector
Establishment and
management of near-
shore subsidiaries in
Eastern Europe with
600 employees and
35% cost savings
Cost reduction of
35% with unchanged
quality through out-
sourcing to Asia
Increase of
the share of exports
from 0 to 55% within
three years
Increase in
customer satisfaction
(net promoter score)
by 72% in 12 months
Prize for the
Second fastest-
growing company
in Europe
13 DAX companies
gained as customers
within three years
Reduction in
personnel turnover
by 42% within
24 months
Increase of
operating margins
from 3 to 14%
within two years
Profitable
growth from two to
more than 6,000
employees over the
course of 23 years
Increase of
service centre
efficiency by 30%
Organisation
and management
of a joint venture
with a bank in the
service sector
Establishment and
management of near-
shore subsidiaries in
Eastern Europe with
600 employees and
35% cost savings
Cost reduction of
35% with unchanged
quality through out-
sourcing to Asia
We are self-critical when it comes to evaluating our work: we have gained a lot of experience from things that did not work or have even gone terribly wrong. We are able to speak with you as an equal.